FAQ

It's sold out in my size! Will it be restocked?

We try our best to restock popular styles when we can! We always recommend either emailing us or commenting on our instagram post/reel "please restock (your size) with the item you want to be notified for. If we happen to receive a restock or return we always notify customers under the comment section on Instagram. You can always sign up for our newsletter to receive first dibs on restocks and sale promotions.

Placing my first order, can I receive a discount?

Yes, first time online customers who sign up for our newsletter receive 15% off their first order with us. This code is valid for online only and not applicable in stores.

HELLOGORGEOUS code can not be combined with any other promotions or discounts. Eligible Items purchased with this code are eligible for return or store credit.( must meet return requirements)

What is your Return Policy?

Click here to read full -> Return Policy

While we do not issue refunds, we are happy accept your return for store credit (does not expire) or help you process an exchange. (Exchanges are based on availability only. We cannot guarantee availability on items). Final sale items (not regular priced items, sale, discount codes, flash sales) cannot be returned for exchanges or store credit. Return + Exchange shipping fees are responsibility of the customer. Please note: All purchases made with discount codes or purchased at discounted price (flash sales, discount codes, sale prices) are Final Sale. No returns, exchanges or refunds.

How do I start my return?

Please send us an email at miamioclockshop@gmail.com within the 14 day return window.
Please include your order number and the items that you'd like to return.
We will respond shortly with instructions on how to complete your return.